Frequently Asked Questions

How do I use Bitcart? 

Bitcart allows you to buy and sell Amazon.com gift cards using Bitcoin. Click on buy or sell to begin.


How long does it take to receive my gift card?

It usually takes up to an hour for gift card delivery if you are registered. Guest checkouts can take up to 24 hours. Please only contact us if you have not received your gift card after 24 hours have elapsed.


How do I check the status of the bitcoin I sent?

If paying with Bitcoin, please check your wallet or txid (transaction ID) using www.blockchain.info


Once the bitcoin transaction has received 12 confirmations, the code is on the way!


Can I pay with Bitcoin?

Yes. Due to slow and expensive transactions on bitcoin, we recommend using the Bitcoin Lightning Network.


Can I Pay in US Dollar or Paypal?

Absolutely no centralized currencies or trusted payment processors are used. Buy Bitcoin.


What is the Bitcart contact email?

We do not reply to emails. You can message us by following the contact tab, Twitter or by Telegram @bitcartio


How do I sell gift cards?

Click on Sell on the top of the screen. Here you will need a gift card and a Bitcoin wallet. Don’t have a wallet? Download the Bluewallet on Android or sign up at www.blockchain.info


How do I register?

We do not require you to register to buy gift cards. If you wish to sell gift cards then please fill out the Typeform to get started.


Can I shop on stores other than Amazon? 

Yes! When you apply a gift card to your Amazon account, you can use your credit to purchase another gift card. There is a wide list to choose from including Wholefoods, Uber, Airbnb, iTunes, Google Play, Hotels.com & more.


Is there any limit to how much I can purchase?

There is no limit to how many orders you can place. It is preferred that you wait for your order to be fulfilled before making another order. 


What if the code does not work in my country?

As we do not ask your country of origin it is your own responsibility to ensure that the gift card works in your region. All gift cards are in US Dollars to be used on Amazon.com which can usually ship internationally. Please check this on Amazon in advance of your order. 

I received my Gift Card and now I want to cancel. Can I get a refund?

Orders are final when we send the Gift Card.