Frequently Asked Questions

How do I use Bitcart? 

Bitcart allows anyone anywhere to buy Amazon.com gift cards instantly using Bitcoin Lightning (ideally), BTC and now supporting Apple Pay.

You need Bitcoin and an account on Amazon.com

Or a Debit Card using Apple Pay


List of Lightning wallets:




How long does it take to receive my gift card?

Bitcoin Lightning enables instant and secure delivery of our gift cards. Gift cards can also be purchased with Bitcoin for wholesale orders over $500

Wholesale orders paid before 4pm Eastern Time (EST) will be delivered hourly. There may be a few hours in between orders after 4pm EST until midnight EST.

Note that it can take up to 24 hours at the latest for large gift card orders to arrive. You can contact us through the contact form with any questions or updates throughout the process or on Whatsapp and Telegram.


How do I check the status of the bitcoin I sent?

If paying with Bitcoin, please check your wallet or txid (transaction ID) using www.blockchain.info

Once the bitcoin transaction has received a few confirmations on the chain then the code is on the way!

For Bitcoin Lightning you can check transactions at https://1ml.com/


Can I pay with Bitcoin?

Yes. Due to slow and often high transactions on the bitcoin network, however, we recommend using the Bitcoin Lightning Network which is the default payment method of Bitcart. Use equivalent custodian or non-custodian wallets available to you for using Lightning Network and as always run your own node if you can such as Nodl.it and Casa. 


Can I Pay in US Dollar?

Yes. We and now provide limited support for Debit Card via Apple Pay. There is a small 3rd party fee for availing of this service. It is recommended to buy Bitcoin from a P2P marketplace, or if you must an exchange.


What is the Bitcart contact email?

You can message us by following the contact tab, Twitter or by Telegram @bitcartio


How do I sell gift cards?

Click on Sell on the top of the screen. Here you will need a gift card and a Bitcoin wallet. Don’t have a wallet? Download any Bitcoin or Bitcoin Lightning wallet including Bluewallet on Android for Lightning or www.blockchain.info for Bitcoin custodial wallets, or run a Nodl.it or Casa node for trustless interactions with channels and chains. 


How do I register?

We do not require you to register to buy gift cards at all ever. We have a newsletter sign-up where we will send you exclusive discounts by email. If you wish to sell gift cards then please fill out the Typeform to begin verification. 


Can I shop on stores other than Amazon? 

Yes you can! When you apply a gift card to your Amazon account, you can use your credit to purchase another gift card with hundreds of brands to choose from. There is a wide list to choose from including Wholefoods, Uber, Airbnb, iTunes, Google Play, Hotels.com & more. You can find on amazon.com


Is there any limit to how much I can purchase?

Buy as many Gift Cards as is advertised. It is preferred that you wait for your order to be fulfilled before making another order. You may be cut off at $500 per day pending supply.


What if the code does not work in my country?

As we do not ask your country of origin it is your own responsibility to ensure that the gift card works in your region. All gift cards are in US Dollars to be used on Amazon.com which can usually ship internationally. Please check this on Amazon in advance of your order or search for drop shipping service.

I received my Gift Card and now I want to cancel. Can I get a refund?

Orders are final when we send the Gift Card.