Frequently Asked Questions

How do I use Bitcart? 

Bitcart allows you to buy and sell Amazon.com gift cards using Bitcoin. Click on Buy and follow the instructions to receive your gift cards. 


How long does it take to receive my gift card?

All orders paid before 4pm Eastern Time (EST) will be delivered within 20 minutes usually. From 4pm - midnight there are no deliveries and deliveries pick up again the following day. Orders can typically be received from very early morning up until 4pm EST daily. 

Please only contact us if you have not received your gift card after 24 hours have elapsed. You can contact us through the contact form with any questions. 


How do I check the status of the bitcoin I sent?

If paying with Bitcoin, please check your wallet or txid (transaction ID) using www.blockchain.info

Once the bitcoin transaction has received 12 confirmations, the code is on the way!

 For Bitcoin Lightning you can check https://1ml.com/


Can I pay with Bitcoin?

Yes. Due to slow and often high transactions on the bitcoin network, however, we recommend using the Bitcoin Lightning Network which is the default payment method of Bitcart.


Can I Pay in US Dollar or Paypal?

For a trial period we are accepting certain credit cards including Visa Debit. Contact us about earnings Sats back with this program!


What is the Bitcart contact email?

You can message us by following the contact tab, Twitter or by Telegram @bitcartio


How do I sell gift cards?

Click on Sell on the top of the screen. Here you will need a gift card and a Bitcoin wallet. Don’t have a wallet? Download the Bluewallet on Android for Lightning wallet or sign up at www.blockchain.info to begin.


How do I register?

We do not require you to register to buy gift cards. We have a newsletter sign-up where we will send you exclusive discounts by email. If you wish to sell gift cards then please fill out the Typeform to begin verification. 


Can I shop on stores other than Amazon? 

Yes! When you apply a gift card to your Amazon account, you can use your credit to purchase another gift card with hundreds of brands to choose from. There is a wide list to choose from including Wholefoods, Uber, Airbnb, iTunes, Google Play, Hotels.com & more. You can find on amazon.com


Is there any limit to how much I can purchase?

There is no limit to how many orders you can place. It is preferred that you wait for your order to be fulfilled before making another order. 


What if the code does not work in my country?

As we do not ask your country of origin it is your own responsibility to ensure that the gift card works in your region. All gift cards are in US Dollars to be used on Amazon.com which can usually ship internationally. Please check this on Amazon in advance of your order. 

I received my Gift Card and now I want to cancel. Can I get a refund?

Orders are final when we send the Gift Card.